Internal Technical Service & Sales Support (m/f/d)
After Sales & Service
Zellik, Belgium
Reflex Branch Office Belgium
We are looking for you at the earliest possible date as
Internal Technical Service & Sales Support (m/f/d)
Your tasks
- Provide first-level technical support to employees, customers, and service partners (phone, email, on-site at the satellite RTC) for the complete Reflex product range, especially degassing and pressurization systems.
- Troubleshoot and resolve technical issues and deliver trainings and guidance on the use of Reflex technologies.
- Actively engage with large property operators to sell maintenance contracts and generate exchange business.
- Prepare SAP-C4 service quotations for maintenance contracts and repairs, including follow-up and customer communication.
- Enter and manage service orders and purchase orders in the ticket system, in coordination with the Area Service Coordinator as second-level expert support.
Your profile
- Strong technical expertise in building services products, particularly in pressure maintenance and degassing
- Proven experience in selling service solutions and related products
- Excellent communication skills, including in challenging situations with customers and colleagues
- Confident user of SAP and Microsoft Office
- Excellent command of Dutch and French, with good communication skills in English
Our offer
- An exciting and challenging task in an agile and dynamic environment
- A committed team and an open corporate culture that encourages innovation
- Flexible working within a defined framework to ensure a good work-life balance
- Intensive induction and regular competency dialogues for individual development
- Training and development opportunities to continuously expand your skills and develop professionally